Shipping Policy – The Books Hut

1. Shipping Coverage

We ship books across India. Please note that we may not ship to certain remote or restricted areas. You will be notified if your location is not serviceable.

2. Shipping Methods & Timelines

hipping Method Delivery Time Cost
Standard Shipping 5-7 business days Free on orders above ₹500; ₹50 otherwise
Express Shipping 2-3 business days ₹100
     

Business days exclude weekends and public holidays.

3. Shipping Charges

  • Free shipping on orders above ₹500
  • Standard shipping: ₹50 for orders below ₹500
  • Express and Overnight options available at checkout
  • Shipping charges are non-refundable

4. Processing Time

Orders are processed within 1-2 business days before shipment. Processing time does not include weekends or public holidays.

5. Order Tracking

Once your order ships, you will receive:

  • A shipping confirmation email
  • A tracking number
  • A link to track your package in real-time

You can also track your order by logging into your account on our Website.

6. Delivery Address

  • Ensure your delivery address is complete and accurate
  • We deliver to residential and commercial addresses
  • PO boxes and incomplete addresses may cause delays
  • Apartment/flat numbers and landmarks are helpful for faster delivery

7. Delivery Attempts

Our shipping partner will attempt delivery at your address:

  • If you are not available, a delivery notice will be left
  • The package will be held for pickup or redelivery
  • Contact our support team if you need to reschedule delivery

8. Lost or Damaged Packages

If your package is lost or arrives damaged:

  1. Contact us within 48 hours of delivery with tracking information and photos
  2. We will file a claim with the shipping partner
  3. Once approved, we will send a replacement or issue a refund
  4. Replacement shipping is free; refunds are credited to your original payment method

9. Customs & International Shipping

Currently, we do not offer international shipping. We ship only within India.

10. Shipping Delays

While we strive for on-time delivery, unforeseen circumstances (weather, natural disasters, strikes) may cause delays. We will keep you updated via email and SMS.

11. Undeliverable Orders

If a package is returned to us as undeliverable:

  • We will attempt to contact you at the phone number provided
  • If we cannot arrange redelivery, a refund will be issued after deducting return shipping charges

12. Special Requests

For special delivery requests (signature required, specific time slot, etc.), contact support@theBookshut.com before placing your order.

13. Bulk Orders

For bulk or corporate orders, please contact us directly for custom shipping quotes and timelines.

14. Contact Us

For shipping-related queries: